Email Delivery & Safe Sender Guide
Ensuring You Receive Communications from Student Energy
At Student Energy, we collaborate with thousands of young leaders, university networks, organizations, and partners globally.
Because enterprise security filters (especially within Microsoft 365 and Exchange) are increasingly strict, legitimate operational emails between partner organizations can sometimes end up in junk folders or quarantine.
To ensure our program updates, grant notifications, event details, and partnership communications arrive reliably in your primary inbox, please review the quick steps below for your email provider or IT department.
For Individual Team Members & End-Users
If you notice our emails are going to your Junk or Spam folder in Outlook, Microsoft 365, or Gmail, these steps will ensure delivery directly to your inbox.
@studentenergy.org, our staff may occasionally contact you via individual staff Gmail accounts or from [email protected].For IT Administrators & SecOps Teams
If an expected email from Student Energy does not show up in your or your team’s inbox or Junk folder at all, it is likely held in tenant-level security quarantine—which can only be accessed and released by your IT Administrator.
If your organization uses Microsoft 365, Exchange, or third-party security appliances (such as Barracuda, Mimecast, or Proofpoint), your SecOps team can assist by updating your tenant settings to trust our domain:
Technical Profile Summary
- Sending Domain:
studentenergy.org- Primary Infrastructure: Google Workspace
- Authentication: Fully aligned
SPF=pass,DKIM=pass, and activeDMARC=p=rejectpolicy.
Need Assistance?
If your team or IT department needs help ensuring Student Energy communications arrive smoothly, or if you suspect a message has been delayed, please contact our administrative desk at [email protected]. We are happy to coordinate with your IT team directly to help resolve any delivery settings.